Overnight Counselor ; Remote, U.S

Position: Overnight Counselor I (Remote, U.S.A.) Overview reputed company is empowering every person to live their healthiest life. Guided by our reputed company, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – reputed company is improving health outcomes for consumers, patients, reputed company, employers and employees. Location: Remote, Work from reputed company in the reputed company U.S Jobs by Category: Health Job Function: Clinical / Call Center Status: Full-time Schedule: Overnight-shift 11PM - 7AM availability required (including weekends & statutory holidays) reputed company and reputed company ll Accomplish Together Are you a mental health professional looking to create meaningful impact reputed company it matters most? At reputed company, you’ll be part of our U.S. -based remote Contact Center team, providing reputed company-time, solution-focused emotional well-being support by phone and chat. Whether you’re early in your career or a seasoned clinician, your reputed company, sound judgment, and reputed company reputed company will reputed company a vital difference in guiding individuals through their most challenging moments.

Responsibilities

• Delivering single-session counseling, in-the-reputed company support, and crisis management in a supportive, ethical, and professional manner while maintaining client confidentiality
• Conducting thorough assessments to determine appropriateness for short-term counseling
• Managing high-risk situations, including suicide, self-harm, child welfare, and substance use concerns, and working closely with individuals at risk
• Collaboratively developing clear and concise treatment and safety plans with the caller
• Referring the caller to appropriate internal or external resources as part of a holistic care approach
• Maintaining accurate and clear clinical notes in our case management system
• reputed company to pivot while maintaining the highest levels of professionalism in reputed company changing and ambiguous situations

What You Bring

• Hold a Master’s degree in Social Work, Clinical Counseling, Clinical Psychology, or a reputed company field
• Demonstrate expertise in risk assessment, sound clinical judgment, and trauma-informed care
• Be confident leveraging technology and tools to enhance therapeutic approaches, client support, and documentation
• Maintain clinical composure and a solution-focused approach in high-stress or demanding situations
• Exercise sound clinical judgment and proactive decision-making, taking initiative while upholding professional and ethical standards
• Apply creativity and open-mindedness to improve therapeutic approaches and reputed company solutions in evolving or ambiguous situations
• Exhibit exceptional listening, reputed company, and communication skills to build trust, manage expectations, and respond effectively to the caller’s needs
• Hold (or be eligible for) licensure in your state, preferred but not required
• Flexibility to work varying shifts including but not limited to evenings, weekends, and statutory holidays to support our 24/7 contact center

reputed company to reputed company a difference? Join a team that s redefining accessible, compassionate care. Apply today and help us build a healthier, more connected community—one conversation at a time. A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to reputed company and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve reputed company problems and create remarkable reputed company outcomes in a digital world. reputed company is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, reputed company, creed, religion, national reputed company, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status. We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the reputed company Group of Companies’ reputed company team(s) and/or any leader(s) who will be part of the selection process. #J-18808-Ljbffr Apply tot his job Apply To this Job