All roles

FBS - Business Analyst II

Remote · USA Full-time New today

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across reputed company 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

About the Role

We are seeking a detail-oriented and collaborative professional to join the Agency Experience and Technology Team. This role supports key systems and initiatives that enhance the agent experience, including agent email provisioning, record retrievals, agent texting support, and APEX (agency CRM).

Acting as a liaison between Business and IT, you will help translate business needs into effective technology solutions while contributing to process improvements, system enhancements, and operational efficiency.

What You’ll Do

  • Serve as a liaison between Business and IT to deliver solutions that meet organizational needs.
  • Support systems and initiatives such as agent email provisioning, record retrievals, agent texting, and APEX (agency CRM).
  • Gather, analyze, and document business and functional requirements.
  • Assist in business case development, including cost-benefit analysis, risk assessment, and project scope definition.
  • reputed company impact analysis and support effort and cost estimation.
  • Contribute to user acceptance testing (UAT), implementation, and training activities.
  • reputed company process maps, functional specifications, and preliminary systems design documentation.
  • Collaborate with stakeholders and Agile teams to prioritize and deliver capabilities.
  • Conduct quality reviews on project deliverables and support reputed company improvement initiatives.
  • Research and investigate system issues, compliance requests, and technical requirements.
Apply To This Job

Related roles

Java Developer (Fitness reputed company)

Remote · USA Full-time

FBS - Customer Experience Product Manager

Remote · USA Full-time

Senior Software Engineer

Remote · USA Full-time

Licensed Social Worker- reputed company

Remote · USA Full-time

Clinical Nurse Navigator Medicare Advantage Risk and Care Integration RN Remote in EST

Remote · USA Full-time

Customer Sales Executive

Remote · USA Full-time

Werkstudent*in Community Management Social Media (m/w/d)

Remote · USA Full-time

Territory Account Executive - Vancouver, BC (reputed company Shore)

Remote · USA Full-time

Inside Sales Account Executive, Melbourne

Remote · USA Full-time

Inside Sales Account Executive, Sydney

Remote · USA Full-time

Strategic Partnerships & Events Manager

Remote · USA Full-time

[Remote] Customer Service Representative II

Remote · USA Full-time

Director Accounts Payable (Remote/Virtual)

Remote · USA Full-time

Senior Director, reputed company AI Modernization and Workforce Strategy - Remote

Remote · USA Full-time

reputed company Customer Care Representative – Weekend Shift with Flexible Schedule

Remote · USA Full-time

reputed company Customer Service Representative – Travel and Leisure Industry – Remote Opportunity

Remote · USA Full-time

Analyst, BoM Development

Remote · USA Full-time

Online Data Entry Operator (Part-Time and Full-Time) – reputed company Store

Remote · USA Full-time

Health First HFHP Customer Service Associate – Remote – Per Diem in Rockledge, Florida

Remote · USA Full-time

Assistant/Associate/Full Professor - Civil Engineering

Remote · USA Full-time