OpenText SAM Platform Specialist
About the Role
We are looking for an experienced OpenText Software Asset Management (SAM) Specialist to support and eventually take ownership of a customer's enterprise Software Asset Management environment. This is not a generic SAM support role. The ideal candidate will have hands-on experience managing enterprise SAM environments, with strong exposure to OpenText / Micro Focus / legacy HP Asset Management ecosystems, and familiarity with the broader OpenText Digital Operations landscape, particularly SMAX and UCMDB. The selected candidate will initially be involved during implementation and transition phases, with the long-term expectation of becoming the primary operational owner of the customer's SAM platform.
Key Responsibilities
SAM Platform Ownership Support implementation, transition, and stabilization of the enterprise SAM platform Take ownership of the customer's day-to-day Software Asset Management environment post implementation Manage platform administration, operational governance, system health, and continuous optimization Software Asset Lifecycle Management Manage end-to-end software asset lifecycle activities including planning, acquisition, deployment, monitoring, maintenance, renewals, and retirement Ensure software asset data accuracy, lifecycle governance, and operational compliance License Management & Compliance Manage software license compliance across subscription, perpetual, SaaS, cloud, hybrid, and on-prem environments Maintain entitlement repositories and reconcile discovered software against licensing positions Generate audit-ready compliance reporting Identify over-licensed / under-licensed conditions and optimization opportunities Support software vendor audit readiness and governance Discovery & Inventory Management Manage software discovery across enterprise environments including on-premises, SaaS, cloud, and hybrid infrastructure Support software normalization, version mapping, edition tracking, and inventory governance Maintain discovery rules, signatures, and software catalog accuracy Ensure data integrity between discovery sources and SAM repositories OpenText Digital Operations Ecosystem Work within interconnected OpenText Digital Operations platforms, particularly: OpenText SAM / Asset Management SMAX (Service Management Automation X) UCMDB Collaborate across IT operations, infrastructure, procurement, governance, and service management teams Reporting & Stakeholder Management Build dashboards and reporting for compliance, procurement, IT leadership, and operational stakeholders Generate reporting around software utilization, compliance posture, asset discovery, and optimization insights Work cross-functionally with internal and customer teams Required Experience & Skills Minimum 3+ years of hands-on Software Asset Management experience Proven experience managing enterprise SAM environments in production Strong hands-on experience with one or more of: OpenText Asset Manager / OpenText SAM Micro Focus Asset Manager HP Asset Manager Familiarity with OpenText Digital Operations ecosystem Experience with: SMAX UCMDB enterprise discovery / CMDB integrations Strong understanding of: software licensing models entitlement reconciliation compliance reporting software vendor audit readiness Experience across: SaaS cloud hybrid on-prem software environments Knowledge of: ISO/IEC 19770 ITIL SAM practices Strong analytical, reporting, and stakeholder communication skills
Nice to Have
ServiceNow SAM Pro Flexera Snow Software broader ITOM / enterprise asset governance exposure Location Karachi (Onsite Preferred) Lahore / Islamabad (Remote Considered) Apply To This Job