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Technical Product Support

Remote · USA Full-time New today

Job#: 3035705 Job Description: Technical Product Support Remote Max Pay $35.00hr 100% remote but would prefer in office if possible (San Antonio, TX) - biggest priority is the right talent Could extend past end of the year (funding through 2027) Transformation effort - moving off old P&C platform moving over to new guidewire platform Personal property plus (3p) product moving to guidewire Each state has different requirements Launched one state, drafting out requirements for the remaining states and 10 foreign countries Research current p3 platform with current states Create requirements for states to move to the new platform Create acceptance criteria for IT to be able to get going on the work Risk and compliance doc Day to day:

  • Support role
  • Basically they will be supporting the project by understanding what the 3p product does today and translating that to the new guidewire platform
  • Influence and identify any changes that needs to be made
  • requirement sessions with mixed group legal, product managers, underwriting
  • Schedules based on features they will be going after
  • Refining requirements

Need exposure to guidewire Guidewire transformation effort exp would be a plus Other technologies: Post production monitoring - glassbox or grid space (call monitoring) review calls and take notes, but they can train on this SAFe agile certs would be helpful, but not required EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. Employee Type: Contract Location: San Antonio, TX, US Job Type: Date Posted: May 28, 2026 Pay Range: $35 - $36 per hour Similar Jobs

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Remote Skills: Artificial Intelligence (AI), Call Monitoring, Career Counseling, Customer Support/Service, Funding, Genetics, Guidewire, Internet Search, Legal, Product Management, Product Support, Production Control, Requirements Management, Risk, Technical Leadership, Technical Support, Underwriting About the Company: StratAcuity Staffing Partners Inc Apply tot his job Apply To this Job

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