Senior Remote E‑Commerce Analytics Analyst – Data‑Driven Growth, Insight & Optimization Leader (CA – Flexible Hours)

About arenaflex – Pioneering Low‑Fare Excellence

arenaflex is on a mission to make the skies accessible to everyone. Our guiding principle, Low Fares Done Right, goes beyond a catchy tagline – it is the heartbeat of everything we do. From a dynamic network of more than 350 daily flights serving over a hundred destinations across the United States, Canada, the Dominican Republic, and Mexico, arenaflex delivers affordable travel experiences while championing sustainability, innovation, and genuine hospitality.

Recognized by the arenaflex Aviation Authority with the 2018 Diamond Award for maintenance excellence and celebrated as the industry’s most fuel‑efficient carrier by the arenaflex Clean Transportation Council, we blend cutting‑edge technology with a down‑to‑earth culture that feels like Rocky Mountain hospitality. Our team members are the architects of a modern travel ecosystem where every decision is powered by data, every interaction is purposeful, and every flight is an opportunity to delight.

Why Join arenaflex?

At arenaflex, you will be part of a forward‑thinking organization that values curiosity, collaboration, and continuous improvement. Whether you are a seasoned analytics professional or an emerging talent, you will find a supportive environment that encourages you to push boundaries, experiment with new ideas, and see the tangible impact of your work on millions of travelers worldwide.

Position Overview

We are seeking a Senior Remote E‑Commerce Analytics Analyst to lead the analytics strategy for arenaflex’s website and mobile applications. In this role, you will translate raw data into actionable insights that drive growth, acquisition, and retention across our digital commerce platforms. You will partner with cross‑functional teams—including Product, Revenue Analytics, Marketing, Ancillaries, and IT—to ensure that data integrity, reporting excellence, and strategic decision‑making are at the core of every digital initiative.

Key Responsibilities

• Design, develop, and maintain robust dashboards and executive‑level reports that surface critical performance metrics for e‑commerce, acquisition, and retention.
• Analyze web and app traffic using the arenaflex Analytics Suite (formerly GA4), turning complex data sets into clear, business‑focused narratives.
• Conduct error analysis across all digital products, identifying root causes and recommending corrective actions to improve user experience and conversion rates.
• Lead weekly senior leadership reviews, presenting findings, trends, and strategic recommendations to senior stakeholders.
• Collaborate with the Product team to define data‑driven requirements, ensuring that data pipelines, schemas, and mappings support accurate and timely insights.
• Drive automation initiatives that streamline data collection, processing, and reporting, reducing manual effort and increasing reliability.
• Mentor junior analysts within the Revenue Analytics, Pricing, and Revenue Management groups, fostering a culture of learning and continuous improvement.
• Act as a change agent across the organization, championing best practices in analytics, data governance, and cross‑functional collaboration.

Essential Functions

• Insight Generation: Transform raw data into strategic insights that unlock growth opportunities across e‑commerce, acquisition, and retention channels.
• Dashboard Development: Build real‑time, self‑service dashboards that enable product owners to make data‑driven decisions quickly.
• Trend & Anomaly Detection: Leverage the arenaflex Reporting Platform and syndicated intelligence to spot emerging trends, seasonal patterns, and outlier events.
• Error Analysis: Perform deep‑dive error analysis on digital products, delivering root‑cause explanations and actionable remediation plans.
• Ad‑hoc Projects: Execute special projects, analyses, and deep dives as directed by senior leadership, delivering clear, concise recommendations.
• Data Quality Assurance: Oversee weekly data ingestion, cleansing, and validation processes to maintain the highest standards of data integrity.
• Stakeholder Partnership: Work closely with Product, IT, Marketing, and Revenue teams to align data architecture with business objectives.
• Relationship Building: Cultivate strong, trust‑based relationships with internal and external stakeholders, ensuring seamless collaboration.

Qualifications – What We’re Looking For

Core Requirements

• Bachelor’s degree in Computer Science, Marketing, Business, Data Analytics, or a related field (or equivalent practical experience).
• 3–5 years of hands‑on experience in e‑commerce and digital analytics, with a proven track record of influencing pricing, product, and marketing decisions through data.
• Demonstrated expertise in the arenaflex Analytics Suite (GA4) and familiarity with tag management tools (formerly Google Tag Manager).
• Strong analytical mindset with exceptional problem‑solving abilities and a data‑first approach.
• Excellent communication and interpersonal skills, capable of presenting complex findings to senior leadership and building consensus across diverse teams.
• Self‑starter attitude with the ability to manage multiple priorities in a fast‑paced, remote environment.
• Proactive ownership – you identify challenges early, propose solutions, and step into leadership gaps when needed.

Preferred Enhancements

• Certification in the arenaflex Analytics Suite (formerly Google Analytics) or related analytics credentials.
• Experience in the travel or airline industry, providing contextual insight into passenger behavior and market dynamics.
• Hands‑on experience with additional reporting and error‑analysis tools such as arenaflex Insight (formerly Content Square), arenaflex Performance (formerly Dynatrace), and arenaflex Error Tracker (formerly Noibu).
• Knowledge of front‑end development best practices (HTML, CSS, JavaScript) to better understand tagging and data collection nuances.
• Familiarity with arenaflex DevOps (formerly Azure DevOps) for streamlined workflow automation.

Skills & Competencies

• Technical Proficiency: Mastery of analytics platforms, tag management, SQL, and data visualization tools (e.g., Tableau, Power BI).
• Strategic Thinking: Ability to see the big picture, translate data into business strategy, and prioritize initiatives that drive revenue.
• Collaboration: Proven success working in high‑performing, cross‑functional teams, fostering a collaborative culture.
• Time Management: Exceptional organizational skills, capable of juggling multiple projects while meeting tight deadlines.
• Stakeholder Management: Skilled at building trust with senior leaders, product owners, and technical teams.
• Continuous Learning: Passion for staying current with emerging analytics technologies, industry trends, and best practices.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its people. As a Senior Analyst, you will have access to:

• Mentorship programs with senior leaders in analytics, product, and revenue management.
• Funding for industry certifications, conferences, and advanced training courses.
• Opportunities to lead high‑visibility projects that shape the future of arenaflex’s digital commerce strategy.
• Clear career pathways toward senior management roles such as Director of Digital Analytics, Head of Revenue Optimization, or Chief Data Officer.

Work Environment & Culture at arenaflex

Our culture blends the excitement of aviation with the flexibility of a modern, remote workplace. Key aspects include:

• Remote‑First Flexibility: Work from anywhere in the United States while staying connected through collaborative tools and regular virtual meet‑ups.
• Inclusive Atmosphere: A diverse team that celebrates different perspectives, backgrounds, and ideas.
• Innovation‑Driven Mindset: We encourage experimentation, rapid prototyping, and data‑driven risk‑taking.
• Community Impact: Participation in the arenaflex Hope League, our nonprofit arm that provides disaster relief and community assistance.
• Employee‑First Benefits: A supportive environment that values work‑life balance, personal growth, and employee well‑being.

Compensation, Perks & Benefits

arenaflex offers a competitive compensation package that reflects the expertise you bring to the role. While exact figures are tailored to experience, you can expect:

• Hourly rate ranging from $30‑$40, with performance‑based bonuses and long‑term incentive opportunities.
• Comprehensive health, dental, vision, and life insurance plans that become effective on the first of the month after your start date.
• 401(k) retirement plan with company matching contributions.
• Generous paid time off, holidays, and sick leave to support work‑life harmony.
• Flight benefits for you and immediate family members, allowing you to experience arenaflex’s service firsthand.
• Buddy passes for friends and colleagues to share the arenaflex experience.
• Discounts on travel‑related services—including hotels, car rentals, cruises, and vacation packages.
• Discounts on mobile plans, entertainment tickets, dining, and thousands of retail partners.
• Casual “Dress‑Your‑Day” attire policy that promotes comfort and self‑expression.
• Flexible scheduling that supports personal commitments and promotes a healthy work‑life integration.

How to Apply

If you are ready to harness the power of data to shape the future of digital commerce at a leading airline, we want to hear from you. Click the link below to submit your application, attach your resume, and showcase how your analytical expertise aligns with arenaflex’s mission of delivering Low Fares Done Right.

Apply Now – Join arenaflex!

Join arenaflex – Where Data Takes Flight

At arenaflex, every insight you uncover fuels the journey of millions of travelers. Your analytical acumen will directly influence pricing strategies, product enhancements, and the overall customer experience. Become part of a team that values curiosity, embraces innovation, and celebrates success together. Apply today and help us keep the skies affordable, sustainable, and unforgettable.