Remote Data Entry Specialist – Prescription Compliance, Managed Substance Oversight & Good Faith Dispensing Coordination at arenaflex

About arenaflex

arenaflex is a leading name in the United States retail pharmacy and broader health‑care landscape. With a legacy that spans more than 170 years, arenaflex operates nearly 9,000 stores across the continental U.S., Puerto Rico, and the U.S. Virgin Islands. The company’s mission is to improve lives by delivering better health, and it does so by offering an omnichannel experience that blends physical storefronts with cutting‑edge digital platforms. As a community health hub, arenaflex serves roughly 10 million customers each day, providing a wide range of pharmacy services, health‑screening programs, and personalized care solutions. Joining arenaflex means becoming part of a purpose‑driven organization that values innovation, compassion, and the well‑being of both its customers and its employees.

Why This Role Matters

In today’s rapidly evolving health‑care environment, accurate data entry and rigorous compliance oversight are critical to safeguarding patient safety and maintaining regulatory integrity. As a Remote Data Entry Specialist, you will be at the heart of the prescriber assessment process, ensuring that prescription data, controlled‑substance orders, and Good Faith Dispensing (GFD) activities are meticulously recorded, analyzed, and reported. Your work will directly support the Integrity and Patient Safety teams, help mitigate risk, and enable arenaflex’s pharmacists and managers to make informed, compliant decisions that protect both patients and the organization.

Key Responsibilities

• Prescriber Evaluation Coordination: Review and organize Prescriber Evaluation Referral Forms (PERF), gather internal and external prescribing data, and manage timely mailings to prescribers and patients.
• Communication Management: Create, release, and track COMPASS and RHM communications, ensuring that all stakeholders receive accurate updates within defined timeframes.
• Ad‑Hoc Reporting: Generate custom reports for the prescriber assessment crew and provide data visualizations to the Integrity and Patient Safety teams.
• Controlled‑Substance Order Review: Research and analyze managed‑substance orders at the store level, identify suspicious patterns, and advise stores on proper ordering practices.
• DEA Reporting: Compile and submit reports to DEA dealers on stores dispensing patterns and prescriber or patient profiles within a 48‑hour window.
• Data Extraction & Query Building: Build ad‑hoc queries to pull data beyond standard reporting requirements, supporting deeper investigations and trend analysis.
• Policy Knowledge Maintenance: Stay current on managed‑substance ordering policies, GFD guidelines, and DEA licensing requirements; serve as a point of contact for stores and compliance leadership.
• Audit Support: Assist analysts in developing and reviewing store audits for managed‑substance losses, collaborating with Pharmacy Managers and Supervisors to ensure accurate, timely loss reporting.
• Prescriber Pricing Tool Management: Validate and update prescriber data within the pricing decision tool, working closely with pharmacists to confirm legitimate prescription blocks.
• GFD Policy Implementation: Support the rollout and ongoing updates of Good Faith Dispensing and Targeted Drug Good Faith Dispensing policies across the network.
• Technical Proficiency Utilization: Leverage advanced Excel, PowerPoint, and database querying skills to assist analysts in creating presentations and training materials for store staff and leadership.

Essential Qualifications

• High School Diploma or GED required.
• Minimum of three (3) years experience as a pharmacy technician or in a comparable data‑entry role within a health‑care setting.
• Certified Pharmacy Technician (CPhT) credential obtained through the Pharmacy Technician Certification Board (PTCB).
• Demonstrated experience with prescriber licensing requirements, including NPI, DEA, and state licenses.
• Intermediate proficiency in Microsoft Office Suite—particularly Excel (pivot tables, VLOOKUP, macros), Word, and PowerPoint.
• Hands‑on experience querying databases (SQL or similar) to extract, manipulate, and analyze data sets.
• Strong analytical mindset with the ability to read and interpret data, identify trends, and recommend actionable solutions.
• Excellent written and verbal communication skills, tailored to diverse audiences ranging from store staff to senior compliance leaders.

Preferred Qualifications

• Familiarity with arenaflex internal systems such as SIMS (Store Information Management System) and IC+ (Integrated Communications).
• Experience with arenaflex‑specific managed‑substance ordering platforms (e.g., PDQ®, RxQuick Order, Passport).
• Prior involvement in Good Faith Dispensing initiatives or similar compliance programs.
• Exposure to regulatory reporting processes for DEA and state health authorities.

Core Skills & Competencies

• Attention to Detail: Precision in data entry and document management to avoid errors that could impact compliance.
• Critical Thinking: Ability to assess complex ordering patterns and make sound judgments on potential risks.
• Time Management: Efficiently handle multiple priorities, meet strict deadlines, and maintain high productivity in a remote environment.
• Collaboration: Work effectively with pharmacists, store managers, compliance analysts, and cross‑functional teams across the nation.
• Technology Savvy: Comfortable navigating multiple software platforms, learning new tools quickly, and troubleshooting technical issues.
• Customer‑Focused Mindset: Understanding of how data integrity directly influences patient safety and overall customer experience.

Career Growth & Learning Opportunities

arenaflex is committed to the professional development of its remote workforce. As a Data Entry Specialist, you will have access to a robust learning ecosystem that includes:

• Structured mentorship programs pairing you with senior compliance analysts and pharmacy leaders.
• Online training modules covering advanced data analytics, regulatory updates, and emerging health‑care technologies.
• Opportunities to cross‑train in related areas such as audit management, risk assessment, and policy development.
• Clear career pathways that can lead to roles such as Compliance Analyst, Pharmacy Operations Specialist, or Regional Data Governance Manager.

By consistently delivering high‑quality work, you will position yourself for promotions, increased responsibility, and the chance to influence company‑wide initiatives that shape the future of health‑care delivery.

Work Environment & Culture at arenaflex

Remote employees at arenaflex enjoy a flexible, inclusive, and supportive work environment. The company’s culture emphasizes:

• Flexibility: Choose your own work schedule and location, provided you have a reliable internet connection.
• Collaboration: State‑of‑the‑art communication tools (video conferencing, instant messaging, project management platforms) keep you connected to teammates and leadership.
• Diversity & Inclusion: arenaflex values diverse perspectives and fosters an environment where every voice is heard and respected.
• Well‑Being: Access to wellness resources, mental‑health support, and ergonomic guidance to maintain a healthy work‑life balance.
• Innovation: A culture that encourages continuous improvement, where you can suggest process enhancements and see them implemented.

Compensation, Benefits & Perks

arenaflex offers a competitive hourly wage ranging from $25 to $35, reflective of experience and expertise. In addition to base pay, the benefits package includes:

• Company‑paid life insurance and voluntary life & personal accident coverage.
• Comprehensive medical, prescription drug, dental, and vision plans.
• Retirement savings options, including a 401(k) plan with company match and an Employee Stock Purchase Plan.
• Family forming benefits, paid parental leave, and flexible time‑off policies for eligible roles.
• Paid Time Off (PTO) and Flexible Time Off (FTO) for work‑life integration.
• Access to professional development funds, tuition reimbursement, and certification support.
• Employee assistance programs, wellness challenges, and virtual fitness resources.

How to Apply

If you are ready to leverage your data‑entry expertise, analytical acumen, and passion for health‑care compliance in a dynamic remote role, we invite you to join arenaflex. Click the link below to submit your application and begin a rewarding career that makes a tangible difference in the lives of millions.

Apply Job!