[Remote] Community Liaison - Healthcare Partnerships

Note: The job is a remote job and is open to candidates in USA. Mercato is a company that connects healthcare organizations and local grocers to make healthy food accessible for all. They are seeking a Community Liaison to lead outreach and engagement with healthcare partners, helping residents navigate nutrition benefits and build connections that support healthier lives.

Responsibilities

• Build and maintain strong relationships with community partners, healthcare providers, and local organizations
• Plan and attend community events, workshops, and outreach activities to promote Mercato’s programs
• Educate residents about eligibility and enrollment for nutrition benefit programs
• Coordinate with internal teams to align outreach with statewide health initiatives
• Track engagement metrics, partnerships, and program outcomes
• Represent Mercato in the community with professionalism, empathy, and enthusiasm
• Screen and Navigate residents to service providers to ensure access to eligible services

Skills

• 1–2 years in community outreach, healthcare navigation, or public service
• Excellent communication, relationship-building, and organizational skills
• Culturally competent, adaptable, and mission-driven
• Comfortable with Microsoft Office or Google Workspace; CRM tools a plus
• Bachelor's degree in public health, social work, or a related field—or equivalent experience
• Flexibility to work some evenings or weekends for community events
• Familiarity with Staten Island neighborhoods and community networks is highly preferred

Company Overview