[Remote] Account Manager I

Note: The job is a remote job and is open to candidates in USA. Healthcare Management Administrators (HMA) is a premier third-party health plan administrator dedicated to providing customized health plans for medium to large-size employers. The Account Manager I will build strong relationships with clients and brokers, guiding them through self-funded health plans and ensuring their needs are represented within the organization.

Responsibilities

• Represent Client Success by participating in finalist meetings and implementation
• Owns preparation, delivery and execute of renewal strategy
• Build strong relationships with key stakeholders and demonstrate HMA value
• Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints
• Regularly updates CRM to communicate client and broker activities across the organization
• Brings new insights from industry events, client and broker meetings and competitor information to supplement client success strategy
• Serve as a subject matter expert for client success functions by participating in projects as needed

Skills

• BA degree in healthcare related field, communications, business administration
• 1-2 years' experience in the health insurance industry
• 1-2 years working directly with clients/brokers
• 2 years of account management experience
• Extensive knowledge of ERISA, Benefit Plan Management, Self-Funded Benefit Plans and Stop Loss
• Strong written and verbal communication skills
• Professional presence and appearance
• Ability to engage in community/ networking opportunities outside of normal business hours
• WA State Agents License, Life & Disability or other professional designation (e.g., CEBS, HIAA) preferred upon hire. May be completed within first 90 days upon hire

Benefits

• Seventeen (IC) days paid time off (individual contributors)
• Eleven paid holidays
• Two paid personal and one paid volunteer day
• Company-subsidized medical, dental, vision, and prescription insurance
• Company-paid disability, life, and AD&D insurances
• Voluntary insurances
• HSA and FSA pre-tax programs
• 401(k)-retirement plan with company match
• Annual $500 wellness incentive and a $600 wellness reimbursement
• Remote work and continuing education reimbursements
• Discount program
• Parental leave
• Up to $1,000 annual charitable giving match
• Flexibility to work schedules that support people in all time zones across the US
• Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments
• Performance management program is designed to elevate career growth opportunities
• Hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party

Company Overview