Customer Service Advisor
MSI Reproductive Choices UK is seeking a Client Care Coordinator to join their award-winning contact centre, where you will play a vital role in supporting clients during important and emotional moments. The role requires compassionate communication and a proactive approach to ensure every conversation is handled with empathy and care.
Responsibilities
- Supporting clients during important and often emotional moments
- Ensuring every conversation is handled with empathy and care
Skills
- Compassionate and confident communicators
- Proactive approach
- Genuine desire to help others
Benefits
- Blue Light Card discounts
- Up to 5% employer pension contribution
- Long‑service recognition
- Access to Doctor Line for GP phone consultations
- A 24/7 Employee Assistance Programme
- Support from trained Mental Health First Aiders
- A paid day off for your birthday
- Consistent scheduling
- Competitive family‑friendly benefits
- Paid training
- Opportunities for accredited development
- Clear pathways for progression
- Option to move into hybrid working after 5 months onsite
Company Overview