[Remote] Payroll & Data Verification Assistant

Note: The job is a remote job and is open to candidates in USA. Burnett Therapeutic Services is an Autism and Mental Health Services agency dedicated to supporting children and families. The Payroll & Data Verification Assistant plays a key role in ensuring accurate billing, payroll processing, and compliance with documentation requirements while providing support to clinical staff.

Responsibilities

• Manage appointment administration and assist with NPA form updates for Supervisors (SVs) and Program Directors (PDs), primarily during NPA locking periods
• Run daily FLEX reports to identify billing corrections and payroll updates; send locking instructions to new staff
• Send email and text reminders to staff regarding NPA or payroll needs
• Support drive time, mileage, and lunch verification and ensure accurate entry
• Maintain and update the Drive Time/Mileage (DT/M) tracker as corrections are made for graduation programs
• Organize and maintain the Payroll Support Thread, ensuring bi-weekly reports and verifications are accurate to close and finalize payroll
• Provide support during payroll processing, including scheduling support for payroll-related needs
• Assist with ROI (Release of Information) and Change of Address follow-up with clinical staff
• Prepare and track Parent Verification Forms (PVFs) for NBRC/CCS, organizing forms and following up with guardians
• Update session locations based on Change of Address tracker
• Assist in final overtime/mileage verification for payroll
• Set up Parent Portal access as needed
• Maintain and update the ABA email roster for monthly newsletters
• Support termination verification, including following up on Staff Status updates for the NPA roster
• Provide training support as needed
• Assist with additional administrative tasks as required

Skills

• Flexibility to work weekends/holidays is a must
• Minimum 1–2 years of administrative experience in medical billing, data entry, or coding
• High school diploma or equivalent (required)
• Reliable computer, workspace, and internet connection (required)
• Willingness to learn, grow, and contribute to a team-oriented culture
• Ability to obtain FBI & DOJ clearances
• Proficient in Microsoft Excel (filtering, sorting, data manipulation, pivot tables, formulas). Running reports until completion
• Comfortable learning and navigating various systems (e.g., NPA by Ensora Health platform)
• Proactive problem solver – Able to identify issues, dig into the root cause, and follow through without constant oversight
• Strong customer service mindset – Will regularly interact with clinical staff to obtain signatures, update session/location/codes, and clarify documentation needs
• Collaborative and responsive – Works well across departments and communicates effectively with both peers and clinicians
• Self motivation- constant communication and being able to take lead on projects
• Experience in healthcare, behavioral health, or a related field is a plus
• Experience using NPA Program by Ensora Health is a plus
• A monitor or dual screens for efficient multitasking (preferred)

Benefits

• Competitive pay: $20–$23/hour, based on experience.
• Shadowing opportunities and hands-on mentorship to build confidence
• Supervision hours and internship support for those pursuing BCBA, LMFT, or LCSW credentials
• Medical, dental, and vision insurance (for employees working 30+ hrs/week)
• 401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months.
• Aflac supplemental insurance options (for employees working 30+ hrs/week)
• LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources
• LifeMart Employee Discount Program: exclusive savings on everyday purchases and services

Company Overview