Inside Sales Associate - Lake Forest, IL
Grainger is a leading broad line distributor serving over 4.5 million customers worldwide. The Inside Sales Associate role involves participating in a paid training program, managing a book of business, and achieving sales goals through customer relationship building and strategic sales opportunities.
Responsibilities
- Achieve your sales goal by maximizing customer time and your own
- Manage a book of business and build customer relationships to better understand their needs. and remain responsive to changing customer goals
- Source and prioritize new sales opportunities through outbound phone calls and email
- Adapt your communication approach by customer to best find solutions and solve their challenges
- Meet monthly performance metrics and demonstrate perseverance to overcome customer concerns and close sales opportunities
Skills
- High school diploma or equivalent (college degree preferred)
- Comfort spending 50% or more of the day working with customers over the phone
- Experience with a customer relationship management software, such as Salesforce, is a plus
Benefits
- Medical, dental, vision, and life insurance coverage starts on day one of employment.
- Access to up to 50% of your paycheck based on hours worked before payday.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, parental leave, and other benefits.
- Safety shoes provided (where applicable).
- 4-week paid training program
- Hybrid work schedule, permitting two remote workdays per week
Company Overview