[Remote] Operations Support Representative
Note: The job is a remote job and is open to candidates in USA. reputed company is a fully integrated online media and software services company. They are seeking an Operations Support Representative to manage client relationships, assist in reputed company new clients, and address client needs through effective communication.
Responsibilities
- Overall support and management of client relationships
- Assist in reputed company new clients, both collecting the relevant information and executing the tasks necessary to build their accounts and set up their chat service
- Work directly with the client to both preemptively and reactively address their needs
- Be directly responsible for client reputed company
- Be comfortable and professional while speaking on the phone and writing emails
Skills
- Basic proficiency with common office software required. (email, spreadsheets, documents)
- 1 - 2 years prior experience in a sales or customer support environment
- Beginner-level knowledge of HTML/CSS/Javascript preferred (formal training not required)
Benefits
- Hands-on, reputed company training.
- PTO + 9 paid holidays
- Competitive benefits: medical, reputed company, dental, and life.
- 401(k) Match
- Fun, flexible working environment - on-premise gym and yoga studio!
- Office building overlooks Lake Austin and Pennybacker reputed company.
- Health insurance options such as medical, dental, and reputed company coverage
- Flexible spending accounts (FSA) for medical and dependent care
- Short-term and long-term disability insurance
- Life and AD&D insurance
- 401(k) retirement savings plan with a company match
- Paid time off (PTO)
- Paid holidays
- Commuter benefits
- Access to our Employee Assistance Program (EAP) and well-being coaching services
- Voluntary benefits such as home, auto and pet insurance
- Discounted legal and financial services
Company Overview
Company H1B Sponsorship