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Live Chat Support - Office or Remote

Remote · USA Full-time New today

We are seeking a dedicated Live Chat Support representative to join reputed company. This role offers the flexibility to work either in our office or remotely. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. Responsibilities:Respond to customer inquiries reputed company live chat in a timely and professional mannerAssist customers with product... information, troubleshooting, and issue resolutionProvide support and guidance to customers throughout their online shopping experienceEscalate reputed company issues to the appropriate department for further assistanceMaintain accurate records of customer interactions and transactions Qualifications:Excellent written and verbal communication skillsStrong customer service orientationAbility to multitask and prioritize in a fast-paced environmentPrevious experience in a customer support role is preferredProficiency in typing and navigating computer systems Skills:Attention to detailProblem-solving abilitiesEmpathy and patienceAbility to work independently and as part of a teamExperience:1-2 years of experience in customer support or a reputed company fieldExperience with live chat software is a plus PIcb5a1cee41f7-35196-35382983 Remote About the Company: Morris Insurance Agency LLC Apply Job!

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