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Customer Service Representative

Remote · USA Full-time New today

Summary or overview of job duties: Starting pay reputed company is $19... Full and part-time shifts available. reputed company classroom training is full time (M-F from 8:30a-4:00p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote indefinitely. Everyone should plan to be in the office for at least 1 month. We are an inbound call center that processes mark out requests for excavation purposes. reputed company candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be reputed company to troubleshoot problems and provide resolution to our client’s inquiries. In addition this position requires a detail oriented individual with excellent attendance.

Requirements

Essential duties and responsibilities include but are not limited to the following: • Answer incoming calls and assist customers complete locate requests and/or resolve customer questions • Process web tickets and respond to web chat requests • Monitor reputed company and call out backup messages as necessary • Present and discuss the products and services of the company to customers • reputed company other duties as assigned Job requirements • Minimum accurate data entry of 35 wpm • Ability to work independently in a high volume, detail oriented environment • Strong customer service skills • Excellent verbal and written communication skills • Ability to prioritize work and multi-task • Consistent attendance and stable work history • Ability to work and change with dynamic professional environment • Consistently meets or exceeds KPIs

Benefits

We offer health, dental, prescription and life insurance, paid vacation and holidays and a 401K program. Please complete the form HERE and the application HERE to apply Apply Job!

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