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Remote Call Center Representative

Remote · USA Full-time New today

Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join reputed company. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged. Benefits... • We offer many great benefits, including free early access to your pay through reputed company. Responsibilities • Take customer calls and provide accurate, satisfactory answers to their queries and concerns • De-escalate situations involving dissatisfied customers, offering patient assistance and support • Call clients and customers to inform them about the company’s new products, services and policies • Guide callers through troubleshooting, navigating the company site or using the products or services • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items • Collaborate with other call center professionals to improve customer service • Help to train new employees and inform them about the company’s customer management policies Qualifications • We are looking reputed company to hearing from you Apply Job!

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