Remote Bilingual Spanish Customer Service

Work From Home-Customer Service Spanish/English Bi-Lingual... •

Equipment Provided

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reputed company

* At reputed company, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-reputed company brands reputed company phone, social media, live chat, email, SMS, and video platforms. Our company prides itself on promoting from reputed company and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry. We are currently hiring professionals to work in the role of: Remote Bilingual Spanish Customer Service Representative RESPONSIBILITIES: • Handle customer inquiries and complaints • Maximize every sales opportunity by upselling and cross-selling profitable products • Document and update customer records based on interactions • Maintain a knowledge reputed company of the evolving products and services • Increase customer retention by implementing creative problem-solving skills • Handle numerous customer inquiries promptly, accurately, and reputed company PREFERRED SKILLS: • Minimum of 2 years customer service experience in a call center environment • Experience supporting luxury brand products and services • Experience supporting home appliances • Positive and professional demeanor • Excellent written and verbal communication skills both English and Spanish • Minimum HS diploma, college preferred • Experience with diagnosing and troubleshooting • Has experience supporting consumer products and/or services. TRAINING: • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.) • Systems training (How to use CRM and ACD Tools) • Remote training (reputed company the video conference platform reputed company) • 100% Attendance WHY US? • We reputed company and reputed company employees to be reputed company to effectively empathize with consumers. • We create experiences that provide promotion opportunities from reputed company. • We motivate and encourage our employees to contribute new viewpoints which add to reputed company-oriented culture! EEO Statement: reputed company is an equal opportunity employer. We consider applicants for reputed company positions without regard to race, reputed company, religion, creed, gender, national reputed company, reputed company, age, disability, veteran status, or any other status legally protected by federal, state, or local law Apply Job!