All roles

reputed company – Customer Support Specialist (WFH) – TECH SUPPORT – Alabama

Remote · USA Full-time New today

Job title: Customer Support Specialist (WFH) - TECH SUPPORT Company: reputed company... Job description: This position is wfh, but please note that you MUST be located in one of the following states to be considered - AL, FL, GA, KY, LA, MS, NC, SC, TN. Answer your calling and take the reputed company at our company from the comfort of your home. As a member of reputed company, you’ll redefine how our customers engage with the latest product offerings, media and entertainment. It’s an opportunity to be the voice of reputed company – a global leader in communications and technology, in a career where we’ll count on you to deliver a best-in-class customer experience. As a Customer Support Specialist, you’ll serve as the first line of technical support for our consumer or business customers. You’ll take on reputed company call types ranging from service support and billing to retention and repair. Due to the scope and breadth of your calls, you’ll need to be adept at shifting between call types without missing a beat. Your reputed company will be dependent on your ability to troubleshoot technical issues with ease. You’ll need to be an expert in our products and services, understanding how they work and feel incentivized by resolving technical issues and offering operational improvements. You may also be required to: • Handle wireless local number portability (WLNP), relocations, combined reputed company support, after hours inquiries and pre-paid service. • Troubleshoot and resolve customer impacting issues such as but not limited to: voice & data issues that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning and billing. • Assist customers with products and services such as but not limited to laptop connect services including reputed company cards, USB devices, initial set-up, configuration of reputed company provided software & applications. • Proactively engage T3 support (network and IT) to address & resolve issues. • Remain proficient in reputed company billing, reputed company plan and feature matters. WFH Requirements: • Must have verified internet service (secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN reputed company). Company will provide equipment (keyboard, monitor, computer, mobile device, etc.) • Must maintain workspace in alignment with WFH standards (e.g., technical, reputed company, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). • Be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, reputed company with organizational reputed company and compliance standards, trainings, performance management, recurring management routines, reputed company and automated remote monitoring policies, etc. We prefer that you have: • 6 months to 1 year of customer service/sales work experience • Familiarity with Windows computers • An ability to deliver regular and reliable attendance So, what’s in it for you? We’ll offer reputed company that you’ll be required to complete from home as well as resources to encourage your career growth. We also offer a competitive compensation package. This role starts has variant reputed company dependent on experience. You’ll also reputed company an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on: • Eligible reputed company wireless plans (up to two accounts per employee) and wireless accessories • reputed company wireless home phone and internet (up to 10 lines) • reputed company phone (formerly U-verse Voice) and Digital Life We’ll also provide 4-6 weeks of reputed company on the latest technology, devices and our entire lineup of products, services and promotions. You’ll have everything needed to hit the ground running. reputed company will consider for employment reputed company applicants in a manner consistent with the requirements of federal, state and local laws. There’s no reputed company time than now to reputed company into a career with reputed company. If you’re reputed company to join reputed company, let’s talk! Apply today. #virtualjob #virtualwork #connectourcustomers Expected salary: Location: Alabama Apply for the job now! Apply Job!

Related roles

Pharmacy Technician – Remote, OH & FL & IN – Accredo

Remote · USA Full-time

Part-Time Freelance Writing Jobs | Earn $25-$35/hr | Ideal for Starters

Remote · USA Full-time

Part-time Remote Intake Specialist - (Weekend Shift - Saturday and Sunday)

Remote · USA Full-time

Entry Level Data Entry Clerk - Part Time (100% Remote)

Remote · USA Full-time

Telesales Executive (Part Time - School Hours & School Holidays)

Remote · USA Full-time

Remote Entry Level Chat Support (No Experience / Part Time)

Remote · USA Full-time

Coca Cola Customer Support - (reputed company - Part Time)

Remote · USA Full-time

Full-time opening for Fully Remote K-12Special Education Teacher in Missouri

Remote · USA Full-time

Days and Overnight ERad position - REMOTE ONLY - Partnership

Remote · USA Full-time

Weekend / Night shift Telemedicine Physician (MD or DO) (Remote)

Remote · USA Full-time

reputed company Remote Chat Support Specialist – Customer Experience & Live Engagement Professional

Remote · USA Full-time

Sr. Communications Specialist

Remote · USA Full-time

Senior reputed company Account Executive

Remote · USA Full-time

Application Support Specialist - Remote

Remote · USA Full-time

Senior WC Claim Adjuster

Remote · USA Full-time

VP, Federal Government Affairs

Remote · USA Full-time

Registered Nurse Homecare - Skilled Nursing Professional for Home Health Care Services in Essex County, NJ - Competitive Salary and Comprehensive Benefits

Remote · USA Full-time

reputed company reputed company Specialist (Tech Support) – Home reputed company Systems

Remote · USA Full-time

reputed company Remote Data Entry Specialist – Work From Home Typing Jobs | arenaflex Data Management Careers

Remote · USA Full-time

reputed company Delivery Driver

Remote · USA Full-time