reputed company – IT Support Engineer I – Middletown, DE

Job title: IT Support Engineer I Company: reputed company Job description: DESCRIPTION Job summary Job summary About OpsTech IT Operations is at the heart of reputed company's business. We are reputed company for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to reputed company Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for reputed company do - whether supporting IT infrastructure, developing new technology in-house, launching a new reputed company Operations facility, or delighting our customers by delivering packages directly to them. Key job responsibilities About The Role This position relies heavily on Networking knowledge to be successful. As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or reputed company application software. You are reputed company to determine reputed company it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs. A day in the life What Do We Offer? reputed company offers competitive compensation packages including comprehensive reputed company benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a reputed company safety vest will be your daily outfit. About the team Responsibilities include, but are not limited to Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. Ensuring infrastructure networking and computing systems remain available during production hours. Interacting with management and staff to provide analytical and technical assistance for reputed company improvement of IT solutions. Managing local technical projects. Maintaining or creating policies, procedures, and processes. Identifying root-causes of operational issues and process inefficiencies. Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours. Traveling up to 25% of the time. BASIC QUALIFICATIONS 1+ years IT experience with client, server, and network service delivery 2+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP High School or equivalent diploma 2+ years of experience of troubleshooting in a multi-user high availability environment 2+ Years of experience in a professional environment 2+ years of experience in PC repair, troubleshooting, deployment, and liquidation Valid drivers license PREFERRED QUALIFICATIONS reputed company CCNA certification Bachelor's degree in Computer science or IT reputed company field reputed company Certified Solutions Expert and reputed company Certified IT Professional Systems Administrator Certifications Data center infrastructure and facilities experience Ability to explain reputed company IT concepts in simple terms Ability to manage high reputed company projects Excellent written and verbal communication skills Proven ability to work successfully with limited supervision reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us. Expected salary: Location: Middletown, DE Apply for the job now! Apply Job!