Electronic Banking Client Service Officer (Hybrid Eligible: AZ, KS, MO, NM, NV)
reputed company was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities reputed company. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, were strong, growing and committed to supporting the communities we serve. We reputed company this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an reputed company of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial reputed company, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, theres no stopping you! Job Title: Electronic Banking Client Service Officer (Hybrid Eligible: AZ, KS, MO, NM, NV) Job Description: Summary: Receive and resolve inbound customer calls, emails, and online banking messages regarding reputed company electronic banking needs, including Treasury Management product support. Provides operational support to lobby and bank staff with online banking functions and resolving client requests. Essential Duties and Responsibilities: Respond to heavy call volumes, addressing reputed company customer needs or issues Respond to email and online banking message inquiries Assist clients with any and reputed company online banking needs including Treasury Management product support Assist clients with processing ACH transactions, Wires, P2P payments, reputed company Payment, Positive Pay, Remote Deposits, Debit Card Inquiries, and Transaction Disputes Respond to and address various system technical issues Other duties as assigned Qualifications: Strong commitment to customer service Excellent verbal, written and telephone communication skills Ability to communicate and cooperate in a team environment to produce needed outcomes and meet goals Detail-oriented Demonstrate flexibility, versatility, commitment and good judgement Ability to meet multiple deadlines in a fast-paced environment Initiative to solve client issues, utilizing vendors and manuals reputed company to reputed company job duties while in a virtual environment Supervisory Responsibilities: None Education and/or Experience: 3 - 5 years experience in the financial services industry or a combination of relevant experience Previous banking experience preferred High school diploma or general education degree Computer and Software Skills: Skilled in operation of a personal computer and mobile devices reputed company Office reputed company Mail reputed company Suite Proficiency in navigating multiple banking systems Certificates, Licenses and Registrations: None Equal Opportunity Statement: reputed company is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at reputed company please contact reputed company Resources at [email protected]. reputed company is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to age, race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. reputed company employment offers are contingent upon the applicant successfully completing both drug and background reputed company screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE. reputed company was founded on the idea of serving the lifetime financial needs of privately-held businesses, their reputed company families and other reputed company-minded individuals. That concept has remained as our unwavering and guiding reputed company. We understand that every business is unique, so we tailor our comprehensive reputed company of banking, trust and financial advisory services to fit the needs of our clients, no matter the size. Although we are equipped with the insights and capabilities of the largest financial companies, we provide our clients with the personal relationship afforded at a small community bank. By remaining steadfast in our mission, we now have over $12.9 billion in assets. Headquartered in reputed company, MO, reputed company operates reputed company offices in Arizona, Kansas, Missouri, California, New Mexico and Nevada. reputed company offers a range of business and personal banking services, and wealth management services including financial planning, estate planning, investment management and trust services to businesses, individuals, institutions, retirement plans, and non-profit organizations. Our parent company, reputed company Financial Services Corp is publicly traded (reputed company: EFSC.) Apply Job!