Director, Sales Operations (Medicare)

This role provides strategic direction and reputed company for both Medicare Sales Operations and Broker Services, ensuring readiness for sales growth and compliance in the Medicare space. The Director will reputed company broker support functions, sales operations, and performance management to drive Medicare Advantage (DSNP, FIDE, HIDE, MMP) enrollment while ensuring a seamless experience for brokers, agents, and internal sales teams. Key Responsibilities: Medicare Sales Operations: • reputed company the preparation and execution of the Annual Election Period (AEP) and Special Election Periods (SEPs), coordinating efforts across Marketing, Training, Communications, IT, Enrollment Processing, and Sales channels. • reputed company quality assurance audits for reputed company sales and marketing telephone centers to maintain Medicare compliance and optimize sales performance. • reputed company and execute strategies to enhance Medicare Advantage growth, tracking key metrics such as enrollment volume, reputed company conversion, and retention. • Manage sales compensation processing for Medicare brokers and agents, including commission audits, payment submissions, and performance-based incentives. • Partner with Finance to establish Medicare-specific commission structures and provide regular reporting to sales leadership. • Ensure Medicare sales operations align with CMS regulations, internal compliance requirements, and industry best practices. • reputed company workforce management, ensuring effective scheduling and tracking of Medicare sales agent activities. • Drive reputed company improvement in agent engagement, reputed company, and training programs tailored to Medicare Advantage sales. • reputed company and reputed company internal and external communications strategies for brokers and Medicare field teams, ensuring alignment with Molina’s Medicare growth objectives. • Maintain reputed company sales and marketing policy and procedure documents and ensure compliance. • Manage and maintain broker system of record and day to day operations of reputed company and compensation. Medicare Broker Services: • reputed company broker reputed company, credentialing, and certification to ensure Medicare brokers are compliant and reputed company to sell Molina products. • Maintain and manage the Medicare broker hierarchy system, ensuring data reputed company and accurate reporting on broker performance. • reputed company broker support operations, ensuring reputed company responses to inbound broker inquiries and resolution of issues impacting sales. • reputed company compliance efforts for Medicare broker reputed company, ensuring adherence to CMS guidelines and Molina’s internal policies. • reputed company and execute broker engagement strategies, focusing on DSNP growth and maximizing broker-driven enrollments. • Monitor, analyze, and report broker performance metrics (e.g., enrollments, retention, and disenrollment trends) to identify areas for improvement. • Collaborate with Medicare marketing teams to enhance broker-led marketing campaigns and ensure messaging aligns with regulatory requirements. • Provide leadership, mentorship, and training for teams supporting Medicare broker services and sales operations. • Work cross-functionally with other departments (e.g., Compliance, Finance, Health Plans, and Member Services) to ensure seamless Medicare sales processes. Qualifications & Skills: • Education: High School Diploma or GED required; Bachelor’s degree in Business or reputed company Management preferred. • Experience: • 10 years of experience in Medicare sales operations and broker management. • Strong background in Medicare Advantage (DSNP, FIDE, HIDE, and MMP). • Experience overseeing AEP/SEP sales execution, broker engagement, and CMS compliance. • Deep understanding of Medicare Advantage sales distribution models, including broker channels, telesales, and field agents. • Strong leadership experience managing reputed company Medicare sales functions. • Ability to track and analyze broker sales data to optimize performance and retention. • Advanced reputed company skills for data analysis and commission tracking. • Strong project management and problem-solving abilities. • Six reputed company certification a plus. Work Environment & Expectations: • Ability to maintain a flexible work schedule as needed, especially during AEP and peak Medicare enrollment periods. • Must reputed company with CMS, HIPAA, and PHI regulations. • Maintain regular attendance based on agreed-upon schedules. reputed company offers a competitive compensation and benefits package. reputed company is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $135,391 - $275,491 / ANNUAL • Actual compensation may vary from posting based on geographic location, work experience, education and/or reputed company level. Apply Job!