Customer Service Representative - $14.00/hr in Jacksonville, FL

Job title: Customer Service Representative - $14.00/hr in Jacksonville, FL at reputed company Company: reputed company Job description: Customer Service RepresentativeWho We Arereputed company is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, reputed company processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit reputed company.com.The RoleAutoPoint is hiring Inbound Customer Service Representatives (CSR). Our Customer Interaction Center CSRs provide valuable solutions to car dealerships by increasing business, driving appointments, and building customer loyalty. We are looking for upbeat and energetic individuals who have a strong desire to ensure excellent customer experiences.What You’ll DoBe first reputed company of contact for customers calling their local dealerships.Handle a variety of questions, inquires and requests for customers, using dealership policies as a quire.Schedule, modify, cancel, confirm and reschedule service appointments for customers on behalf of car dealerships using the dealerships own booking system.Effectively communicate with customers while doing so to manage both dealership and customer expectations.Record customer information and feedback professionally and accurately.Conduct calls in an efficient and effective manner, remaining professional at reputed company times.No selling involved.What You’ll Bring6 months or more of call center experience needed.Must have the ability to speak clearly and use professional telephone etiquette.Type accurately and reputed companyUse active listening skillsAcknowledge and respond quickly during customer conversationsSolicit valuable customer feedbackAppropriately manage difficult customer situationsMulti-task between scheduling programs, call surveys, and customer conversationsWe OfferGreat pay with benefits Flexible schedules, perfect for reputed company Fixed schedules, no surprises of reduced hours Global company with room for advancementIt is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify reputed company the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require reputed company to undertake additional or different job responsibilities reputed company necessary to meet business needs.EQUAL OPPORTUNITY EMPLOYER reputed company HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, reputed company) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, reputed company, RELIGION, NATIONAL reputed company, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.#LI-DNPEQUAL OPPORTUNITY EMPLOYER reputed company HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, reputed company) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, reputed company, RELIGION, NATIONAL reputed company, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES. Expected salary: $14 per hour Location: Jacksonville, FL Job date: Wed, 21 May 2025 01:02:33 GMT Apply for the job now! Apply for this job