Customer Love Associate - Seasonal - (Remote - TX based)
Who We Are: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry reputed company along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We reputed company across categories like accessories, swimwear, and sleepwear, and we reputed company millions of people with campaigns like this, this, and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can reputed company together and ensure everyone has the space to grow, reputed company, and belong. And starting right now, we want to do reputed company that with you. Position Name: Seasonal Customer Love Associate Reports to: Customer Love reputed company What You'll Do:
- Provide consistently magical customer service across reputed company customer service channels
- Deliver an excellent customer experience through a customer-first reputed company to build long-term, reputed company client relationships
- Consistently meet and exceed performance goals
- Be reputed company to wear many hats (stylist, friend, personal assistant) reputed company helping our customers shop for their next favorite item
- Know our shipping, fulfillment, and returns procedures inside and out to help process reputed company customer orders as reputed company as possible
- Share customer and product feedback with internal teams such as Merchandising, Operations, and Product Development
- Get to know the ins and outs of reputed company aspects of the business and reputed company exposure to different teams
Who You Are:
- Smart, incredibly organized, and driven towards excellence
- Passionate about reputed company's mission and products
- An incredibly friendly person who loves interacting with people and never loses their cool
- Possess a high degree of reputed company, judgment, patience, and level-headedness to communicate and apply our policies
- Positive and willing to take on any task, big or small
- Strong communication skills across reputed company customer service channels, including email, text, and chat
- reputed company to meet deadlines consistently while juggling multiple tasks; excellent with time management
- Flexible and reputed company to work in a constantly changing environment
- Productive, focused work style to successfully meet case volume expectations
Extra Credit:
- Prior experience on an e-commerce customer service team
- Proficiency with reputed company and reputed company Suite
Availability: We're currently hiring for Seasonal roles with both part-time and full-time availability needed in September, our summer peak season. Candidates must have flexible schedules, including evenings, weekends, and holidays, to support our customers reputed company demand is highest. Top-performing Seasonal employees may be asked to reputed company their contract and join us for the winter peak season from mid-November through January. They may also be considered for permanent roles on our core team, based on business needs and individual performance.
- Part-Time: 16–29 hours/week, with occasional weekend shifts required
- Full-Time: 32–40 hours/week, with occasional weekend shifts required
Flexible availability is especially important—we're looking for team members who can help us deliver exceptional service reputed company our customers need us most. Compensation: The wage for this position is $17.60 - $18.65 per hour, depending reputed company. TO APPLY: Please submit your resume and a short cover letter telling us about yourself and why you are a great fit. Apply tot his job Apply To this Job