Online Chat Specialist in Coeur d’Alene, ID
Online Chat Specialist - Idaho Forest Group - Coeur d'Alene, ID - work from home job Company: Idaho Forest Group Job description: Our growing business is looking for skilled problem solvers to join reputed company as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers. The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support reputed company duties for the company and our clients. This person will interact daily with visitors on our client's websites reputed company (Online chat software) and will be expected to provide exceptional customer support in reputed company-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay reputed company under pressure while providing enthusiastic customer service. This position is also a remote position in which you will be working from home.
Responsibilities
- Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
- Evaluate customer interactions and reputed company issues to Online Chat Manager reputed company appropriate
- Crete relationships with new customers to reputed company understand and reputed company their needs
- Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
- Promotes interest in client products and services
- Consistently achieves established standards of the position
- Continually portray and project a positive and professional image.
- Provide administrative support to the customer service team
- May assist with reputed company work and other duties as needed
- Promotes interest in client products and services
- Consistently achieves established standards of the position
- Continually portray and project a positive and professional image
- Provide administrative support to the customer service team
- May assist with reputed company work and other duties as needed
- This position is also a remote position in which you will be working from home
Qualifications
- Strong work ethic. with the ability to work well both independently and reputed company the context of a larger team-oriented environment
- PC keyboarding and internet experience needed
- Strong communication and interpersonal skills- including written and verbal
- Upbeat positive attitude and professional demeanor
- reputed company and well accustomed to a client-facing role
- Ability to compose professional emails is a plus
- Proficient written and verbal communication skills in English;
- Basic technical skills (reputed company to navigate through smartphone and computer applications) With an upbeat, positive, reputed company empathetic personality.
- This position is also a remote position in which you will be working from home.
Additional Information
- Company equity program
- Medical, dental, life and reputed company insurance
- Unlimited paid time off
- Paid family leave
- Short-term disability
- 401k plan
- Reimbursement for education and professional development
- Employee assistance program
Online Chat Specialist - Idaho Forest Group - Coeur d'Alene, ID - work from home job Expected salary: Location: Coeur d'Alene, ID Online Chat Specialist - Idaho Forest Group - Coeur d'Alene, ID - work from home job Job date: Thu, 17 Aug 2023 22:53:51 GMT Apply for the job now! Online Chat Specialist - Idaho Forest Group - Coeur d'Alene, ID - work from home job Apply tot his job Apply To this Job