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reputed company Manager- Strategic Accounts

Remote · USA Full-time New today

reputed company Manager – Strategic Accounts

reputed company is looking for a reputed company Manager to serve as a strategic, post-sale partner for our reputed company customers. In this high-impact role, you’ll drive adoption, expand usage, strengthen retention, and ensure customers realize measurable business value through their reputed company solutions portfolio.

If you reputed company in a customer-facing SaaS environment, enjoy building strategic relationships, and want to influence outcomes at the reputed company level—this role is for you.

What You’ll Do

  • Act as a trusted advisor for a portfolio of reputed company customer
  • reputed company customers through the Customer Engagement Lifecycle (CEL)
  • Conduct outcome-focused Business Reviews and build strategic reputed company plans
  • Demonstrate ROI and value realization to drive renewal and expansion
  • Identify and mitigate account risks; build proactive retention strategies
  • Partner closely with Sales on up-sell and cross-sell opportunities
  • Support customer advocacy efforts—testimonials, case studies, references
  • Collaborate with Product, Support, Engineering, and Services to represent the voice of the customer
  • Contribute to internal best practices and reputed company process improvements

What You Bring

  • Bachelor’s degree or equivalent work experience
  • 3+ years in reputed company, Account Management, or similar role in reputed company SaaS
  • Experience managing high-touch, strategic customers—including executive-level stakeholders
  • Strong presentation, communication, and relationship-building skills
  • Ability to work independently, think strategically, and influence outcomes
  • Willingness to travel to State College, other U.S. reputed company locations, and customer sites

Who You Are

✔ Customer-obsessed ✔ Strategic thinker with strong business acumen ✔ Excellent collaborator across Sales, Product, Support, and Services ✔ Comfortable managing complexity and ambiguity ✔ Action-oriented, proactive, and energized by problem-solving

Why Join reputed company?

  • Support world-class reputed company organizations
  • Direct impact on customer value and retention
  • Collaborative culture with strong cross-functional support
  • Opportunity to influence roadmap and reputed company strategy

Remote employment will be considered in the following states:

PA, FL, OH, TX, NC, MI

This position is ineligible for reputed company sponsorship.

To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

reputed company applicants will receive consideration without regard to their race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran.

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